How quickly should you reply to customer messages? [249]
Do you feel like you have to *constantly* be watching your messages and emails so you can reply to your customers asap? I’ve been in business since 2008 – and in that time I’ve learnt how to manage customer service *and* having a life outside of...10 #WFH tips I’ve learnt from 10 years of self-employment [244]
More people than ever before are moving to working from home – either due to COVID, or due to moving into some form of self-employment. I’ve been fully self-employed for over 10 years, and I’ve worked from home for this entire time. Over this time...The Wonderful Paper & Wood World of Zack Mclaughlin [231]
Today on the podcast we are visited by a maker of extraordinary paper sculptures. Zack started making his paper and wood birds after experimenting with his own Children’s book in which a little boy makes a bird lantern out of old book pages and willow sticks....[213] 10 Things I Wish I’d Known when I Started my Handmade Business
As of this month, I’ve been fully-self employed as a maker for a whole decade! It got me thinking – what are some of the things I wish I’d known about running a handmade biz when I got started? Things that surprised me, challenges that I didn’t...[209] 16 Strategies to Survive the Silly Sales Season
It’s the silly season! And that means that you’re going to be busy – real busy – both in your business and in your life.
So how do you make sure to stay on top of everything while maintaining your sanity?
That’s what today’s podcast is aaaaaall about. I’ve got 16(!) strategies that will help you stay sane and survive the silly sales season when you’re running an online business.
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