A lot of potential issues with your handmade business customers can be side-stepped through the judicious use of policies.
A well-planned policy preempts a lot of issues, and makes sure everything is spelled out clearly to your customer prior to purchase.
It also keeps everything fair and transparent, and makes sure you can’t be accused of making up one set of rules for one customer, and another for others.
It’s as much about your protection and peace of mind as it is about informing and protecting your customers.
In this episode, I discuss the ins and outs of policies – what you NEED to have in there (no matter what platform you use), and give you some Etsy-specific guidance, as well.
As per popular demand in the Thriver Circle (my membership community for makers) – this premium episode is all about stats.
I cover the what, why, when & how of tracking stats in your handmade business – and I’ve got a downloadable spreadsheet you can use right now to get started!
Selling your craft online via etsy, another venue, or your own website has so many benefits.
Having an online presence is one of the most important things you can do for your handmade business.
If you are yet to launch your online shop; are on the fence as to whether it’s worth it; have been thinking about it for a while and don’t know where to start; or you have one but you aren’t sure about how improve it – this episode is for you!
I outline the main benefits of having an online shop – even if selling online is not your primary venue of choice.
I also share the 5 things you need to get a handle on before you can start successfully selling your work online.