[208] How to deal with unhappy customers (Redux)

It can feel like the worst thing in the world to have an unhappy customer. And I get it, I’ve been there – it’s almost impossible to not take it personally, especially the first time it happens to you in your business journey. The fact is: it’s inevitable that at some...

Making It Podcourse – Week 1 – MINDSET

Welcome to the Making It Podcourse!
It’s back! Those of you who are long-time listeners to the show may remember the original Making It Podcourse I ran in July 2018.

Well, I’ve re-organised the lessons, and am bringing this free course to you again in September 2019 – but this time, in weekly chunks. 

Each episode will be approximately an hour long, packed full of lessons.

Today is the first week of the course, and in it, I tell you what to expect, as well as sharing a little bit of my own story for those of you who don’t know me.

Over the next four weeks, I’ll be releasing an episode once per week, via the Create & Thrive Podcast – on the topics of mindset, money, marketing, and business management.

I’ve created this FREE course specifically for makers – those who create handmade goods to sell.
To create this course, I’ve drawn on my 10 years of experience running my own successful handmade business, coupled with over 6 years of teaching other makers about handmade business right here at Create & Thrive.

I wanted to create something that was actionable and practical for all makers, no matter what stage of business you are at: and that would allow you to dig deep into 4 key aspects of the crafty biz journey.

I hope it helps your handmade business to thrive!

If you want to take your learning to the next level, the course conversation is happening daily over in my private membership community for makers – the Thriver Circle.

You can find out more about the oodles of benefits of membership right here. Membership will open on September 16th, 2019.

[199] 5 Ways to Find Shops to Stock your Handmade Products

So you want to get your handmade products into shops, galleries, or boutiques… BUT – how do you find the right ones to approach?
There are a ton of ways to do this – many of which we teach in my newly available course – Wholesale Know-How – but in this episode, I’m outlining just 5 of the strategies you can use to track down potential new stockists who would be a perfect fit for your product.

It’s important to get this step right, so you don’t waste time approaching the wrong type of stores. Of course, not every store you approach will say yes (even if you are a perfect fit!) but you vastly increase the likelihood of a store buying from you if you do the research and hard yards beforehand to make sure they’re a great fit.

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