by Jess | Organisation, Time Management
{image by Emily Dove} Today I thought we’d try something different, and have our first C&T Poll! This question is one I’m still not decided on, and that is: should I send each customer a personal ‘thank you’ email when they buy from me?...
by Jess | Marketing, Money, Organisation, Time Management
This is a guest post by the lovely Brooke McAlary. One cold afternoon in August 2010, I drove to my parents’ house in tears. I had everything to be happy about – a wonderful husband, a beautiful daughter and a baby on the way, a lovely home we were renovating and a...
by Jess | Marketing, Time Management
{source – Martha Stewart} Word of mouth can make or break a business. Tied up with this is the importance of repeat sales. Think about how often this occurs in your life… perhaps you have a few favourite restaurants, or that lovely little coffee shop you tell...
by Jess | Money, Organisation, Set Up Shop, Time Management
The giveaway I ran for Set Up Shop had one kinda unexpected outcome. You shared your stories with me. You told me why you NEEDED this course to grow your business. And out of what you shared, I realised that there were a core group of things that seemed to be holding...
by Megan Eckman | Organisation, Time Management
As makers, we’re all pros at DIY when it comes to our product but that mindset of “I can do it all myself” needs to be altered when it comes to our business. You know how it’s better to be a master of one trade than a jack of all of them?...
by Jess | Etsy, Marketing, Money, Motivation, Organisation, Q&A, Set Up Shop, Time Management
{Comic Book Jess says ‘Hmmm…’ – photo by smilebooth Australia, edited by moi} This week’s question is from Grace, who writes: How do you take that first step from being a hobbyist to a business owner? i.e …How do you know when the time...