[152] How to Get More (& Better) Product Reviews {Premium Episode}

This month’s member-exclusive episode was inspired by a question asked on our last Thriver Circle monthly call.

“How do I get more of my customers to leave reviews?”

I had a pretty lengthy answer on the call, and I realised… I have quite a few strategies that I use to improve the quality and quantity of customer reviews – no matter whether you sell on Etsy, your own site, or elsewhere.

In this episode, I share 7 strategies you can implement to improve the number and positivity of your customer reviews – without bugging your customers.


To get immediate access to this premium episode, become a member of my private membership community for makers – The Thriver Circle.


Once you join you’ll get access to this, and all previous premium podcast episodes, as well as:

  • Hundreds of fellow makers in our vibrant private community.
  • Live coaching calls and video mastermind sessions with Jess each month.
  • Your Year to Thrive – an epic year-long course – to super-charge your biz growth.
  • A library of video workshops on all aspects of handmade business.


Join now or find out more.


Have a sneaky listen to part of this episode below…

[144] The Power of Pinterest [Member-Exclusive]


This month, to fit in with the Thriver Circle project (#PinterestChallenge), I’ve done an episode on the power of Pinterest.

In it, I outline why Pinterest is an excellent choice of marketing tool – especially for handmade business – and share some stats for how much it is growing, and the reach it has.

My goal was to inspire you to dive into the world of Pinterest, and see what impact it can have on your business.

If you aren’t a big fan of social media – THIS is your best choice for getting traffic to your website, without having to share much of your personal life or self online.


>>Become a member of the Thriver Circle and listen to the full episode right now.<<


You can listen to the episode intro below:


P.S. There is also a detailed video workshop on how to to use Pinterest to market your handmade biz in the Circle – available immediately to members upon joining!





Thriver Circle Membership is Going Up to $29 p/m on April 1st.


When I started the Thriver Circle over 3 years ago, with just 3 workshops and no courses, I deliberately decided to make it affordable.

I had big plans to deliver value to members: but I also wanted to make membership as accessible as possible to as many people as I could.

Since then, the price of membership has been just $15 AUD per month.

Fast-forward to now, and so much has changed!


New members these days get access to:


  • 30 video workshops on handmade business topics,
  • 2 courses (Handmade Biz Bootcamp & Your Year to Thrive),
  • A strong, supportive community of over 450 makers,
  • Live calls, mastermind videos, and chats with me every month,
  • A new members-only podcast every month, plus access to all the previous premium episodes,
  • Monthly group projects,
  • Access to a huge library of recorded business coaching calls,
  • And more…


To reflect the immense value new members receive when they join, I am raising the price of membership as of April 1st.


The price will be going up from $15 to $29 per month.


If you are a current member, or you join before April 1st? You will LOCK IN the current super-low price of $15 per month for as long as you remain a member!


So, if it’s time to get the support and guidance you need to turn your handmade hobby into a thriving, profitable business, don’t wait.


Join the Thriver Circle today: ThriverCircle.com


Long-term member Stacey Howard of Max & Me Designs says of her time in the Circle:


“I’ve been a member of the Thriver Circle for a few years now and the knowledge I have learnt from the workshops, podcasts and monthly challenges has been pivotal in the growing success of my business.

When running your own business there is always something that can be improved or further developed, and the resources that Jess to members provides the perfect framework for every handmade business owner’s needs, no matter whether you’re just starting out or have an established business.

Everything is presented in an easy to follow format with clear actionable steps.

I view my membership in the Thriver Circle as an investment in myself, after all the most important part of your business is you!”


Join the Thriver Circle now: ThriverCircle.com



Join us for the #EtsyRenewalProject!

Hey Thriver,

In the public January Q&A video, I had a lot of questions about Etsy pop up.

One of the issues that arose was the issue of renewing.

This is a marketing strategy that I have used right from the very beginning – when I opened my Etsy shop in 2008.

In my own personal experience? The more consistently I renew, the more sales I get. I personally see this as an advertising/marketing cost – and it’s got the biggest ROI of anything else I’ve tried.

If you’re not familiar with it, this is the process of going in and renewing products that are already active in your store (they have NOT expired). You basically ‘reset’ the timeline on them. This does not change the listing in any way – it just refreshes it so it has a brand-new four month life.

The theory behind this is that by renewing products, you get a ‘bump’ in the Etsy search results, as recency of listing is one of the factors their search algorithm takes into account when deciding where to rank you items. And, when this happens, people are therefore more likely to see – and click on – your listings.

During the video, I proposed the possibility of doing a project in the Thriver Circle whereby those of us with Etsy shops would spend 1 month consistently renewing items, to see what effect it has on our traffic and sales.

So – now’s the time!

If you don’t yet have an Etsy shop (but would like to) remember – you can still take this opportunity to see what happens with the other members of the experiment. I think having a cohort of people all doing this at the same time will be a super-interesting exercise!

If you’re not already in the Circle, and you’d like to join in for this project, I recommend you join us before Feb 1st, so you can get all the details of the project and be ready to go when we kick off!

Also, there are 2 other things happening in the Circle in Feb.

1. I’m giving 10% off the cost of my Shop Scrutiny service to TC members who book and pay in Feb (though you can have up to 6 months between booking and me doing the critique). If you book a full critique, you’ll basically get 1 1/2 months of TC membership for free!

2. In the members-only podcast ep, I tell you why you need to stop feeling bad about charging money for your craft!

Join the Circle here, or find out more about membership.

Jess 🙂

P.P.S. If you’re already a member, just make sure you’re logged in, and click here for the full details!

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