[208] How to deal with unhappy customers (Redux)

by | Other, Podcasts

It can feel like the worst thing in the world to have an unhappy customer. And I get it, I’ve been there – it’s almost impossible to not take it personally, especially the first time it happens to you in your business journey. The fact is: it’s inevitable that at some...

[207] So you want to run an Instagram challenge…

by | Marketing, Podcasts, Social Media

Have you ever thought about running your own Instagram challenge?
Maybe you want to grow your followers and your community.

Maybe there’s a cause you want to promote, or something you want to celebrate.

Whatever the reason, Instagram challenges can be a lot of fun, and a great way to engage your followers… but they are also a LOT of work.

In this episode I chat to my friend Amanda Adams about her experience running her successful IG challenge #bpsewvember over 5 consecutive years.

[206] When you want to quit.

by | Mindset, Podcasts

Have you ever had that moment where you thought ‘I just don’t want to do this any more’?
This happens to most of us eventually – especially those of us who have been in business for a long time.

How do you know if or when it’s time to quit?

In this episode I give you some food for thought, and outline a few key questions to ask yourself in order to decide if it really is time to throw in the towel, or if you’re jut having a bad day.

#MakingItPodcourse – Week 4 – BUSINESS MANAGEMENT

by | #MakingItPodcourse, Organisation, Podcasts, Time Management

Today is the fourth and final week of the course, and in it, I talk about all things business management.

I’m going to cover managing a whole range of things – your focus, your energy, your expectations, your business systems, your time, and your schedule. Some of those might seem like somewhat of a surprise, but I promise you – managing all of them well is the only way to ensure everything flows smoothly in your business.

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